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@businessmalawi Sat, 10 Oct 2026 07:40:19

Poor Service Drives Up Costs for Malawi's Businesses

Key Business Points Service delivery gaps hurt Malawi's competitiveness; government targets raise customer satisfaction from 58% to 63% by next year. Public institutions need faster complaint handling (acknowledge within 24 hours, The post Poor Service Drives Up Costs for Malawis Businesses appeared first on Business Malawi.

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